Skip to main content

In-House Vs. Outsourced Cleaning

August 3, 2021
LACOSTA on Twitter LACOSTA on Facebook LACOSTA on LinkedIn LACOSTA on Pinterest

In-House Vs. Outsourced Cleaning

Every place of business needs cleaning at some point. Granted, hospitals and restaurants need different types of cleaning than an office building, and each company has unique needs, but cleaning the workplace is unavoidable. This also means every business has to come up with cleaning solutions for their facility, and this decision often boils down to a choice between an in-house crew and a professional cleaning company. 

There are several facets that you need to consider when it comes to a cleaning staff, such as security, experience, familiarity with the facility, schedule flexibility, and cleaning capabilities. For some companies, their priorities make more sense for an in-house crew, and other companies need a commercial cleaning service to help out!

We took a closer look at both sides of the cleaning debate to help make this decision easier for everyone. At LACOSTA, we know how vital a quality cleaning experience is to a business, and we want to help as many people as possible find the solution to their cleaning needs. 

If you’re in the middle of this debate already or simply looking to know the difference between in-house and outsourced cleaning, this is the article for you. 

In-House Cleaning Staff

Having in-house janitorial services can benefit your business in a few key ways. From business security to company culture, here are a few aspects of in-house cleaning that you should consider.   

Consistent Training

Having your own cleaning team means that all of the hiring, training and mentoring happens within your company. From the start, your in-house team will get the same safety training, HR information, and understanding of the company as all of your other employees. This can help to create a more coherent working ecosystem, as everyone is on the same page. 


One of the more prevalent worries when it comes to commercial cleaning companies is building security.  When you outsource cleaning work, you are relying on the trustworthiness of the cleaning company and its team members. Hiring your own staff can help you feel more comfortable with the safety of your office building, as all the personnel decisions come down to your choices. 


Regardless of whether your company functions out of an office building, warehouse, or hospital, accidents are bound to happen. Often, these accidents need to be dealt with ASAP, and with an outsourced cleaning company, there is a higher chance of scheduling conflicts. With your own employees, you are able to organize the cleaning shifts to your exact specifications.

If there was one word to describe the benefits of an in-house cleaning team, it might be convenience. In-house janitorial teams often have more flexibility and familiarity with their companies, making them a good choice for smaller businesses that value security, ease, and comfort. 

Outsourced Cleaning Staff

Based on the benefits of an in-house team, you might be thinking, “Why outsource cleaning services at all?” It’s a fair question to ask, but you might be surprised at the benefits an outsourced cleaning service can provide for you. 

Save Money

If your company is looking for some cost-saving solutions, switching to an outsourced cleaning company could be the answer. Rather than paying for hiring, training, insurance, and employee benefits, you simply have to pay for the service itself. For example, every full-time LACOSTA team member is offered benefits like medical, dental, and 401K with a match. Training and supervision provided by LACOSTA is a standard for all team members. From cutting down the costs of recruiting to saving time and money on managing a cleaning team, outsourcing your cleaning services can save you a whole lot. 

Experience and Capabilities

When you hire a commercial cleaning service, you know that you’re getting capable workers with high-quality training and years of experience in the field. A professional cleaning service like LACOSTA makes sure that every team member hired is more than capable of doing the job correctly, so you don’t have to worry about it! Having experienced cleaners also allows your company to have a wide range of cleaning systems and services, like deep cleaning, office cleaning, carpet cleaning! 


Often, the job of supervising an in-house cleaning team falls on your facility managers. There’s nothing necessarily wrong with this, but the task of overseeing a cleaning team can be time-consuming and difficult. With an outsourced cleaning service, the job of supervision disappears! LACOSTA provides site managers to every commercial cleaning partnership so that your facility managers can spend their time handling the more critical tasks of the day-to-day business. 

One word that might describe outsourced cleaning services is efficient. Hiring an outside team gives you more freedom within your company, as many concerns are lifted off your plate.  An outsourced team is often cheaper, requires less input from you and your employees, and can usually do a more thorough job than an in-house team is able to. 

So…Which is Better?

Like with many classic debates, there’s no clear answer to this question. Depending on the needs of your company, either cleaning service could conceivably get the job done.  

In general, however, smaller, independently owned and operated businesses tend to have more success with in-house cleaning teams, while larger, more intricate companies often need outside help. Smaller businesses have less ground to cover and fewer employees to clean up after, making it an easier task to handle for in-house teams. Large companies and facilities, however, often don’t have the resources, time, money, or experience to provide a capable in-house team, making them the perfect fit for outsourced cleaning.


At LACOSTA, we know the ins and outs of what a cleaning service can provide.  For over 32 years, we have delivered top-quality janitorial services to a multitude of industries and facilities. We have the resources and expertise to handle almost any cleaning job imaginable, and our excellent customer service record speaks for itself. 

Reach out to us today to ask about a janitorial partnership or to learn more about how LACOSTA can help you transform your business on our blog.

Featured Posts

Recent Posts