“LACOSTA is the best janitorial contract service organization we have worked with. When I walk around our facility, I see the difference: overall cleanliness, consistency, etc. LACOSTA always got an A rating on their report card vs. other maintenance outsource providers.
“What I like about LACOSTA:
- Owners are engaged and very hands on
- Quick response and good recovery when needed
- Organized and well structured
- Good site plans and manuals
- Follow up with very user friendly score cards
- Always looking for ways to be more efficient as opportunities present themselves
“LACOSTA has set the bar high for other contract maintenance organizations to compete against.”
Manager of Facilities, Electronics Manufacturer
“As part of our RFP process, I visited a LACOSTA customer and plant and they spoke very highly of LACOSTA. Now, there is less up and down in cleaning quality and turnover, and less management time needed on my part.”
Electrical Distribution Equipment Manufacturer
“LACOSTA has always been very good at responding to requests, particularly the urgent ones. They always have an appropriate sense of urgency and take care of things immediately.
“We stock mass quantities of smocks and have asked LACOSTA to make sure they keep good inventory levels of each size at all times. They have done a phenomenal job in managing this.
“LACOSTA has a very good relationship with their employees. I can’t say the same for other companies.
“LACOSTA hired an on-site manager so now he and housekeeping employees have someone to turn to at the site vs. having to call a district or regional manager to try and take care of things.
“All of this means less work for me.”
Maintenance Supervisor, Pharmaceutical Manufacturer
“LACOSTA started out as a janitorial service for us and our relationship has grown tremendously since then. LACOSTA has taken on a lot of other outsourced areas for us over the last three years and has been able to step up to the plate. They manage our storeroom, maintenance rooms, production rooms, and wastewater treatment.
“LACOSTA is willing to take on other areas, very responsive, flexible, and very approachable. LACOSTA makes it easy for me to turn to one supplier.”
Procurement, Auto Parts Manufacturer
“I appreciate all the efforts LACOSTA has made and continues to make to be a good partner. They take ownership of their business and people, and respond very well to provide value.”
Finance Manager, Paper Mill
“LACOSTA is fulfilling our requirements so well that we are working with them on a new initiative to help us with our laboratory operations. They learn what our goals are and not only exceed those but push us to do the things that we need to do to reach them as well. They give us alternatives that get the end in mind and are much more cost-effective.”
Sr. Procurement Manager, Pharmaceutical Manufacturer