Meet the LACOSTA Team
Phil Jackson said it best: “The strength of the team is each individual member. The strength of each member is the team.”
Meet some of the team at LACOSTA Facility Support Services below:
eKarla Johnson has a strong entrepreneurial spirit and passion for people that have proven to be key drivers of LACOSTA’s success. Inspired by her mother and father’s property management and cleaning business in the 70s, Karla founded LACOSTA in 1987 and has been steadily growing the company since. Karla attended Ripon College for her undergraduate degree before attending Northwestern’s Executive MBA program.
Her Superpower: she was called the Queen of Clean by her early customers and was even gifted white inspection gloves.
Karla Mota Johnson
President & Owner
Rob joined LACOSTA over 30 years ago and has excelled in various roles from site operations to senior leadership. He attended the University of Illinois before joining the Facility Services Industry in the late 80s. As one of LACOSTA’s most humble team members, Rob has exceptional knowledge and experience in the industry… But you’ll never hear him bragging about it.
His Superpower: he’s a pilot!
Principal & Owner
Jeff joined LACOSTA in 2011 as a Lean Process Coordinator, but quickly earned his operational stripes when he was tapped to fill a District Manager position. After 2.5 years of managing delivery in LACOSTA’s Midwest District, he was promoted to Regional Director before becoming the National Sales Director in 2017. He is currently responsible for managing all sales and marketing functions across the company. Jeff graduated from the University of Kentucky where he majored in communications and minored in English.
His Superpower: price breakout wizardry!
National Business Resource Director
With over 12 years of experience in the Facility Support Services industry, Jason is an invaluable member of the LACOSTA team. He is certified for OSHA 10 and has earned his Lean Six Sigma Green Belt. Jason graduated with a B.S. in Sports Management from Lewis University and earned his masters in Business Management & Sports Leadership from Concordia University of Chicago.
His Superpower: the ability to remove years of dirt and grime buildup in one glance, and run faster than germicidal bacteria can spread.
Director of Operations
With a degree in business from The University of Mississippi, Mike has 21 years of experience in contract labor services and 15 years in finance. Mike has worked with the LACOSTA team for 13 years. He is a certified Lean Six Sigma Green Belt and in OSHA 10 and 30 standards.
His Superpower: the ability to spot problems just by walking a site.
Director of Operations
Jamie has been with the LACOSTA team for just over a year now, utilizing her 3 years in the janitorial industry and 15 years of multi-site management and training to keep improving our client’s results! Jamie is Diversey Floor Care certified – Hard Floor Care, Carpet Care; Matting Analysis, OSHA 10, and Restroom Cleaning Certified (ISSA).
Her Superpower: Ability to see the strengths in people and build upon those strengths to guide them into being the leader they were meant to be and achieve outstanding results.
Senior District Manager
Kyle started at LACOSTA as a Sales Administrator but was soon made a System Process Improvement Specialist due to his expertise in IT. He works closely with every department across the corporate and field management teams. Kyle is currently attending Harper College to further his education.
His Superpower: extreme patience.
IT Specialist – System Process Improvement Specialist
As an experienced Human Resources professional, Mayra brings honed expertise to the recruitment and management of LACOSTA’s team. Mayra earned an associates degree in criminal justice and is a certified paralegal.
Her Superpower: the ability to look beyond team goals to support the bigger picture and crushing workloads.
Recruiting & HR Manager
Raj has worked with LACOSTA for over 7 years and excels at sourcing and retaining exceptional talent for LACOSTA and its clients. With an MBA from Northcentral University and experience in the education field, Raj brings a diverse wealth of knowledge to the LACOSTA team.
Her Superpower: the ability to find the perfect employee for an open position while standing on one leg.
Brenda is one of our brand-new Recruiter Administrators. With relevant coursework in Human Resources and previous experience in administrative and hiring positions, Brenda is well-poised to grow LACOSTA alongside our team.
Her Superpower: the ability to find humor in a difficult situation.
Jacqueline joined LACOSTA with over 8 years of customer service experience and has translated that over to a recruiting role where she’s responsible for bringing on LACOSTA’s newest team members!
Her Superpower: The ability to empathize and have the perception to pick up any team needs
Jacqueline De Leon
Melissa finished her undergraduate local to LACOSTA, at Lake Forest College, and went on to receive her business certification from the Lake Forest Graduate School of Management. She leads all LACOSTA recruiting efforts, utilizing her relevant coursework in recruiting and HR, and her previous experience in administrative and customer service roles to make sure we’re hiring the best new team members!
Her Superpower: The ability to spot an error in any analytical procedure.
Alejandra started with LACOSTA in December of 2016 as a Staff Accountant. As a talented, dedicated team member, she quickly learned the ropes and was soon promoted to Accounting Manager. Alejandra earned her B.S. in Commerce: Business Administration (cum laude) from DePaul University.
Her Superpower: seeing the positive in everyone.
With a Master’s in Statistics and Applied Economics, Kahina is a three-year veteran at LACOSTA. Our financial team benefits from Kahina’s prior experience in janitorial, cleaning and labor services.
Her Superpower: finding a solution for every problem.
With extensive experience in training and development, Yahaira specializes in training program design, as well as LMS development and administration.
Her Superpower: super speed and the ability to create training modules like there’s no tomorrow.
Marketing & Communications Specialist
As one of the newest members of LACOSTA, Danni joined the team in 2019 and has proven to be a valuable employee in her short time here. She previously worked as a cosmetologist and has exceptional customer service skills.
Her Superpower: the ability to see through the legal jargon in a service agreement with her x-ray vision.
Sales & Contract Administrator
A tenured member of our LACOSTA team, Lesley has been with the company for 12 years. Before joining the team, Lesley received a Bachelor’s degree from Montana State University, then spent some time in Texas and Colorado in sales support and customer admin roles.
Her Superpower: as a LACOSTA recycling queen, she isn’t opposed to pulling stuff out of the garbage in order to recycle.
Accounts Receivable Representative
Before joining the team, Monica has spent over 5 years in various industries serving HR/Payroll positions.
Her Superpower: Payroll magician. Gets the job done faster than you can say “abracadabra.”
Jeff joins the LACOSTA team with over 30 years of finish trade experience, and an OSHA 10 and Lean Six Sigma Green Belt certification!
His Superpower: The ability to provide customers with timely, cost-effective solutions for their special needs, no matter the size or scope.
Specialty Division District Manager
With over 35 years of accounting experience, we couldn’t be more excited to welcome Wando to the LACOSTA team!
Her Superpower: A smile that can even warm a Grinch’s heart.
Austin brings over 4 years of inside sales experience to LACOSTA, ensuring we’re connecting with the right businesses that we can provide the best results for.
His Superpower: Can make anyone smile in just seconds!
Inside Sales Developer
Bravo is more than just the mascot for LACOSTA, as Bravo embodies the true spirit of our employees. On the interior, Bravo is a compassionate human spirit who cares for our customers, fellow employees and creating a better work-place. Bravo also has a superhuman exterior that ensures our customer sites are always clean, healthy, safe and efficient. In fact, Bravo was named after the many cheers that customers would give after LACOSTA performs services … BRAVO, BRAVO!!