A comprehensive training program
LaCosta provides significant training prior to permanent assignment as well as ongoing training. Our employees are provided initial training/orientation sessions, site-specific training, and regularly scheduled training at their location.

Our training program is managed and continually updated by our Compliance Department. Procedures, training schedules, training updates, and much more are developed in-house and in co-operation with our vendor partners.

We Train to reinforce "BEST" practices and promote a SAFE work environment.

LaCosta College
All supervisors & management personnel attend LaCosta College annually. This week long intensive training program is a unique LaCosta tool that trains and reinforces LaCosta’s best practices in the areas of operations, safety and training.

Recruiting and orientation training
All LaCosta employees, including managers and customer service personnel, undergo a demanding screening process, skills assessment review and face-to-face interviews. Each newly hired professional then completes the training orientation program at our recruiting office. During orientation, new staff members learn standardized methods and the proper sequencing of steps for every task. Depending on their specialty, they may be instructed in housekeeping services, floor and carpet care, moving and packing procedures, or a specialty service. All staff members additionally receive standard safety training and OSHA training.

Our managers evaluate each employee for prospective career advancement and develops a Personal Improvement Plan (PIP) to help guide our employees career path with LaCosta. With this tool, we identify areas of needed improvement such as communication skills, leadership abilities, computer proficiency, and language skills. We continually train and retain our employees by promoting from within.

Site-specific training
Upon completion of orientation, all LaCosta staff members receive specific job site training that focuses on the standards at the facility to which they will be assigned. Site-specific training covers:

• Facility rules and layout
• Tailored procedural training, if it differs from LaCosta's standard training
• The use of proper personal protective equipment
• Hazardous communication standards
• Material use
• And many other standards specific to your facility

Training tools
LaCosta uses video training tools, hands-on demonstrations, graphical tools, web based training tools, and written testing to ensure that personnel thoroughly understand procedures. Our vendor partners also provide a wide variety of on-site training specific to chemicals & equipment.

Ongoing training and updates
Review sessions are essential for keeping personnel on top of correct procedures, whether for a specific work task or for safety. That is why training is ongoing at LaCosta. Our Tool Box Meetings provide weekly reviews of procedures, site-specific issues, as well as the study of one module per week from our 52-Week Safety Training program. In addition, we provide regularly scheduled updates to keep information current regarding tools, equipment, techniques, and safety practices.